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Showing posts with the label apologizing

Does Sorry Have to be the Hardest Word in the Workplace?

When was the last time you said you’re sorry to someone at work.  Last week? Last month? Last year? Never? There isn’t a right answer to this but I was thinking about this yesterday on the Jewish New Year. Jews are asked to spend the next 10 days to reflect on the past year and ask those who they may have slighted in last year for forgiveness. Call it prep work for Yom Kippur – the Day of Atonement. First, an acknowledgement (apology?) up front: This isn’t the firm time I’ve written about workplace apologies. Back then, I referred you to the SorryWatch blog, which tracks good, bad and ugly apologies.  (There is also a category for “Evil Twin” apologies too. Worth checking out just for that.) More recently, the blog authors recount the apologies of the Royal Canadian Mountain Police in settlement of a massive discrimination and workplace harassment claim a while back. It’s a terrific and rare example of the power of an apology in ...