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Showing posts with the label Conduct

Dealing with “attitude” at work, Part 4 – the end of the road (UK)

You have tried to counsel, to mediate and to make every adjustment you possibly can, but in the end you have run into a single insurmountable fact about your employee with the attitude – you just can’t bear him any longer. He is the dragging anchor of your otherwise happy little ship and must be cut loose for everyone’s benefit, potentially including his own. We know that Employment Tribunals get very sticky about conduct or performance cases dressed up to look like “some other substantial reason” loss of trust and confidence clashes. The ETs see this (often entirely properly) as the employer’s attempt to side-step the usual fair dismissal requirements of prior warnings, time to improve, etc. To the extent that your employee’s attitude problem manifested itself primarily through conduct or performance, that is what you should ideally do. This is partly because it might take the shock of formal procedures to jolt your employee out of whatever dar...

Dealing with “attitude” at work, Part 3 – helping staff help themselves (UK)

In the first two posts in this series, I looked at the law around workplace attitudes which might stem from some form of disability. But what if your employee is fit and well in all respects bar being exceptionally painful to work with? He may be relentlessly negative, make heavy weather out of every instruction, or just operate on a very short fuse, often perfectly civil but prone to detonation when colleagues overstep some clearly very important, but also absolutely invisible, line in their dealings with him. He is, in every sense, grit in the gearbox of your business. But without obvious performance or conduct concerns, what can you do? Probably the first point is to ascertain whether the employee himself recognises the problems he is causing to his colleagues. This won’t be an easy conversation but it forces him to confront the problem head-on. He may demand to know who has complained and require detailed examples of where others have been offended. By the very nature of a poo...